FAQ
Short answers.
For listing teams, and for people who scanned a QR. If this does not cover it, write to us.
What is Vectorly?
Check-in and feedback for property visits. A listing team prints a QR. The person at the door scans it, says whether they are a buyer or a buyer's agent, and later gets one text asking what they thought. Vectorly does not book showings.
What is the difference between a Property QR and an open house QR?
The Property QR stays with the listing and is used for private showings. Each open house has its own QR. Scanning the property code during an open house still records a private showing, not that open house.
Who is a buyer, and who is a buyer's agent?
A buyer's agent is usually the person at a private showing. A buyer is usually the person at an open house. The first check-in on a phone asks once. Later visits on that phone reuse the same role unless someone taps Not you?
How does check-in work?
The visitor scans the QR and, on a first visit, enters a name and mobile. A buyer's agent also enters a brokerage. We send a one-time code to that phone. After that, the browser can be remembered so the next property is one tap.
When does the feedback text go out?
One text per person per visit, after the delay set for that business. The default is 15 minutes. The link opens a short page: one rating, what they liked, what they did not, an optional note, and whether the listing side may follow up. Reply STOP to opt out of later feedback texts to that phone.
Where do I see who checked in?
The dashboard shows today. The property page shows the visit: who came, their role, and their feedback when it is in.
What is the virtual tour?
A branded listing page for that property—photos, facts, optional walkthrough and video, map, and your contact. You share one link or print a flyer from the same page. It is not a 3D capture product; you can paste a Matterport link if you have one. See virtual tour.
What tour analytics do I get?
Total virtual tour views on the dashboard (including today, this week, or this month), which properties were opened most, and tour views on each listing. Turning the page off does not turn off the door QR for check-in.
How do I add someone on my team?
An admin invites from Team. Listings stay with the business. At least one admin must remain.
What does it cost?
One yearly price for the listing business. Check-in, visits, and feedback are included. See pricing.
What do you do with visitor phones?
The verified mobile is how we send the one feedback text and how we recognize a returning phone. We do not sell visitor lists. See the privacy policy for what we store and how to ask for a copy or deletion.
How do I reach you?
Use the contact form, or write to info@vectorly.ca. If something is broken at a live open house, say so in the message.